Stopping the Shop Around

Written by joel No Comments
Last Updated: January 11, 2012
Had a call yesterday for RV parking and wanted indoor, I told him sure I can help you with that we have both indoor and out door parking. It is not everyday that someone would call and ask for RV parking. So I had to make sure I took care of this person because their RV will be very important to them. Also, not every facility is equipped to handle RV inside parking. So before we began to talk about pricing, I had to ask some basic questions that any property manager would ask.

I asked him what size was his RV to make sure we get him in the right size. He told me the size of his vehicle and I found him one indoors that I believe would work for him. The customer told me it was too much and he wasn’t too pleased with that price. He informed me that last year the price was much cheaper. I had to explain to him that over the courser of years, the price does change. The customer understood that, so I told him what if we looked some outdoor storage. He also thought that price was also too high. Naturally at this point, as a property manager, I anticipated that he would want me to change the price or he was going to shop around. He said he would call around to see if he could find one cheaper.

I told him that would be fine because we do check prices ourselves with everyone around us to make sure we are competitive, but we only have a few spaces left and are going fast. This time of the year people are calling ahead to make sure they have a space so don’t wait to long so that we will have a space for you, or what we could do is hold that space for you while you call around. He agreed and gave me his information to hold it for him.

He thanked me for helping him and would call me back tomorrow to let me know what he is going to do. No matter what he does at this point whether he will continue to shop around or bring his RV down tomorrow, he can rest assured knowing that he has a parking space waiting for him. That would make anyone happy.

Had a call yesterday for RV parking and wanted indoor, I told him sure I can help you with that we have both indoor and out door parking. It is not everyday that someone would call and ask for RV parking. So I had to make sure I took care of this person because their RV will be very important to them. Also, not every facility is equipped to handle RV inside parking. So before we began to talk about pricing, I had to ask some basic questions that any property manager would ask.

I asked him what size was his RV to make sure we get him in the right size. He told me the size of his vehicle and I found him one indoors that I believe would work for him. The customer told me it was too much and he wasn’t too pleased with that price. He informed me that last year the price was much cheaper. I had to explain to him that over the courser of years, the price does change. The customer understood that, so I told him what if we looked some outdoor storage. He also thought that price was also too high. Naturally at this point, as a property manager, I anticipated that he would want me to change the price or he was going to shop around. He said he would call around to see if he could find one cheaper.

I told him that would be fine because we do check prices ourselves with everyone around us to make sure we are competitive, but we only have a few spaces left and are going fast. This time of the year people are calling ahead to make sure they have a space so don’t wait to long so that we will have a space for you, or what we could do is hold that space for you while you call around. He agreed and gave me his information to hold it for him.

He thanked me for helping him and would call me back tomorrow to let me know what he is going to do. No matter what he does at this point whether he will continue to shop around or bring his RV down tomorrow, he can rest assured knowing that he has a parking space waiting for him. That would make anyone happy.
Related Posts:
Tweet This Post

Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.